Privacy PolicyPrivacyPolicy

This Privacy Policy explains how your personal data is collected, used and protected when you use the LYRA platform and related services provided by Bykandil. By using our platform or website you accept this policy. Data Controller: Your personal data is processed by Bykandil (provider of LYRA services) as data controller. Contact: lyra@bykandil.com. Data We Collect: Identity and contact information (name, email, profile details) for account creation and service delivery; usage data (sessions, preferences, device information) for improving the service and security; chat, task and note content to provide you with assistant features. For cookies and similar technologies, see our Cookie Policy. Purposes of Processing: Providing the service, account management, customer support, security and fraud prevention, compliance with legal obligations, and improving service quality. Your data is processed only for these purposes and within the legal framework. No Sale or Sharing with Third Parties: Bykandil does not sell your personal data under any circumstances. We do not share your data with third parties (companies, data brokers, etc.) for advertising, marketing or other commercial purposes. Your data is processed only as set out in this policy and where required by law. AI Services: LYRA may use external AI providers (e.g. ChatGPT, DeepSeek, Gemini) in addition to our own infrastructure to generate responses. User requests are transmitted over encrypted, secure channels in an isolated manner and to the minimum extent necessary. Data sent to providers is not used for advertising or model training; your data is not sold or shared for commercial purposes. Retention and Security: Your data is retained for the duration of the service and statutory retention periods, after which it is deleted or anonymised. We use access controls, encryption and secure infrastructure to protect your data. Your Rights: Under applicable law (including KVKK and GDPR) you have the right to know whether your data is processed, to request information, correction and deletion, to object, and to lodge a complaint. You may submit requests to lyra@bykandil.com; we will respond within thirty days. International Transfers: Where data is transferred abroad for the provision of the service, it is protected by contractual and technical measures and compliant transfer mechanisms under KVKK and GDPR. This policy may be updated; the current version will always be available on this page. For cookie use see our Cookie Policy; for users in Turkey see our KVKK Disclosure Notice.