Frequently Asked Questions
General
Using LYRA
Integration
Security
Pricing
Support
Frequently asked questions
LYRA is an AI platform developed by Bykandil that lets you manage your daily tasks with a single assistant. You can get instant answers via chat, create tasks and reminders, and keep your notes in one place. Our own AI works alongside integrated models such as ChatGPT, Gemini, and DeepSeek.
You can access LYRA on the web and via mobile apps. If you use Bykandil products such as Hydra, Horeca, Travel, or Piston, you get access to the LYRA assistant through those platforms. Free usage within certain limits is also available.
There is no separate subscription fee for LYRA. Access is included in the pricing of integrated products: Hydra, Horeca, Travel, and Piston. The plan that applies depends on which product you use. A free usage allowance is also offered.
LYRA supports 10 languages: Turkish, English, Spanish, Chinese, French, German, Arabic, Russian, Portuguese, and Hindi. You can change your language in the app or web interface.
Yes. Your data is protected with encrypted communication and secure storage. Under our privacy policy and data protection disclosures, your personal data is processed only for providing the service and legal obligations.
You can email lyra@bykandil.com or use the contact form on this page. For the help centre and documentation, visit docs.bykandil.com.